How Do You Test If You Are An Empathetic Interviewer?

Ask yourself these 3 questions to check if you are an empathetic interviewer? A recent conversation with a young lawyer, about a job interview led to an insight on how interviewers can add to the “interview experience”

The interviewee had an upcoming interview with a Tier 1 law firm. Despite having the necessary qualifications and experience, he had been unable to clear his last 3 interviews.

He reached out to me before his interview and revealed he was a nervous interviewee. His ask: “what should I say/not say during the interview so that I have a better chance of being selected?”

Over the years ShradhaHRD has been involved with several interventions on hashtag#effectiveinterviewing and I did share my perspective on what an interviewee needs to do to showcase his/her profile.

A thought stayed with me for a couple of days-what can interviewers do to improve the process, beyond the general hygiene factors:

The solution:

  1. Do I do enough to make the interviewee comfortable? (this will vary based on nervousness levels)
  2. Do I ask the interviewee the right questions to showcase his/her profile? (will need to be customized)
  3. And FINALLY…did I give the interviewee feedback on their profile/interview? (if this is done, it genuinely helps interviewees and demonstrates empathy)

Companies Hunt for CEO’s with High EQ and Humility

What do companies look for while hiring CEO’s? Statistics from the top recruiters in India tell us-70% of organizations in India were looking for a CEO who is humble, has a high EQ with good people skills. This was clearly called out when they received the hiring mandate from their clients. I read an article a while ago where a senior executive being considered for the position of a CEO was turned down because he was extremely rude to the driver that had come to pick him up for the job interview. The prospective CEO was running late and passed his anxiety and frustration onto the driver who had come to pick him up.

Several companies may overlook senior leaders riding roughshod over the emotions of team members, however we see this trend changing. Slowly but surely, the value of control over one’s emotions, demonstrating emotional intelligence and being empathetic are slowly competencies that people hire for.

Way back in 2008, when ShradhaHRD was conducting an intervention on Conducting appraisals for a Global Bank, it was interesting that the only thing that managers scored their team members on were hard skills. Even though there was a detailed matrix describing expected behaviors to be demonstrated, these were largely overlooked. Less than an hour in an entire year was spent talking about these competencies!!!!!!!!

Thankfully change , ushered in by the growing Millennial population in the workforce and other factors has brought emotional intelligence to the forefront.

Categorized as Media

The Great Indian ‘Jugaad’ Rescue

A million dollar rescue machine or “semi-skilled” resources? Most of us would choose the first option for a rescue mission. The rescue of 41 miners by “rat miners” turns conventional wisdom on its head. The learnings are immense:

We often need a multi-pronged approach, that will get the job done. The heavy duty technology, created the path; manpower with relevant skills completed the job.

The rescue effort was a multi-agency collaboration-National Disaster Response Force (NDRF), the State Disaster Response Force (SDRF), the Indian Army, local authorities, experts most notably, Chris Cooper (Micro-tunnelling expert), Tunnelling expert Arnold Dix, Retired Lt Gen Syed Ata Hasnain. Completely different approaches, yet worked together to achieve success.

In an effort that took over 24 hours, the miners worked in two teams of three each, with one person drilling, the second collecting the debris and the third pushing it out of the pipe. It was boiling hot and there were no special suits for protection. Yet the teams worked non-stop till the miners were rescued. Ownership of the task, without considering personal benefits.

A fantastic example of leadership, collaboration and working with a solutions mindset, to achieve a difficult goal.

Categorized as Media

A Unique Program on Spirituality for Business Leadership at an Oil and Gas Company – Achieving External Success and Internal Evolution

The Landscape:
Business Leaders at an Oil and Gas company felt the need for a formula that would help them drive growth and productivity at the workplace. Additionally they felt the need to help them discover inner peace and maintain an equilibrium, even during difficult, turbulent times and challenging situations.

The Challenge:
Leaders that lead departments and divisions are expected, not only to drive results; they need to be able to take a long term view, think holistically, create robust systems and fire fight when there are unexpected challenges that come up. Everyday pressures to perform, grow and maintain your inner calm is a tall ask, from any one person. This requires a slightly unconventional approach, a transformation of the inner self, to lead and grow.

The Solution:
We conducted a 2 day program for the leaders which had thought provoking themes like-Why is #Spirituality becoming the cornerstone for success in #businessleadership? How can we achieve inner #happiness and external #success at the same time?

The program tackled the complex subject of #Spirituality and why it is paramount and essential today for #business leaders who lead big corporations that impact people’s lives in multifarious ways.

Delineating from #religion, the program opened up vistas of #selfempowerment and purposive working in today’s world.

Some themes we explored during the program were:

1.     What is the importance and benefits of #spirituality for leaders that sit at the head of organizations?
2.     How can we find inner #peace and yet gain external #success?
3.     How do we discover our true #purpose in life, work towards our goals with passion and discipline

Using the book #Cipher as a guide, we reflected and discussed laws that govern our lives and help us become more creative, more objective and above all more aware.

The Impact:
By the end of the program, participants had a clear roadmap on how to reconcile these tangential objectives-inner evolution and outward success- Both equally critical for all of us to be truly #HAPPY.

A personal blueprint for happiness and success!!!!!