An excellent session on “Excellence in Interpersonal Relationships” for mid-level managers in the automobile sector.
We had a hugely engaged audience who were very keen to discover new ways of building more meaningful relationships with colleagues, stakeholders and clients. The theme of inter-personal relationships is relevant for most industries; it has acquired a special significance, given the downturn we have seen recently due to the pandemic.
Some themes the program explored were:
1. How to structure communication so that the receiver understands the message clearly, without any distortions
2. What are some strategies you can apply at the workplace that will help build meaningful relationships?
3. How can you easily influence stakeholders, even if you don’t have authority over them ?
4. What are some simple techniques to apply to effectively manage Difficult/Escalated Conversations?