We have recently completed training 2,500 managers under this program. This is across several industries ranging from Manufacturing, Shared services, Finance and Pharma.
Participant observations on changes in their working styles 3 months post the completion of the program:
- The program served as an eye opener on how to handle teams & I feel more in “control”.
- I always found it difficult to handle it when female employees cried in front of me. I have been able to employ techniques of assertiveness that I learnt during the program.
- I realized that I was relying too much on my memory while I was giving feedback to team members. I now spend at least 30 minutes collating data and preparing for a feedback conversation. This has resulted imuch shorter and more effective feedback sessions