Giving and Receiving Feedback

Training landscape

Continuous learning is the key to thriving in the VUCA world. Well-designed interventions with a clear roadmap for implementation are critical for a tangible return on investment for the organization.

the art of giving feedback

We recently conducted an organization wide learning intervention for a Global Infrastructure Management company on giving and receiving feedback.

Shradha HRD solution

Our learning journey combined a mix of virtual interactive activities, case study discussions, role plays, and proven behavioral frameworks that highlighted the different aspects of giving and receiving feedback.

The primary focus was on the following:

  • Discussing the importance and qualities of constructive feedback for growth
  • Practical strategies for effective feedback conversations
  • Techniques for handling difficult feedback conversations
  • Identifying your style for giving feedback and adopting radical candor

Program feedback

feedback conversions

This is how one of our key client stakeholders, who was also a participant in the program, described their learning journey.

“I have been a part of several training programs focused on improving the critical skill of #feedback. This one was well thought out and brilliantly executed. I think the factors that helped the program achieve the desired objectives were:

  1. Collaborative effort (Client learning team and SHRD) at the design stage. It was contextualized to address the exact needs of the participants
  2. Optimal mix of great content (implementable models to #giveandreceivefeedback) & simulations to internalize learnings
  3. Well-spaced out program to give participants an opportunity to #applylearnings at work simultaneously
  4. High energy sessions conducted by an experienced #facilitator

Post the program, we are seeing a lot more openness to feedback and meaningful feedback conversation at different levels. This translates into higher productivity for the organization.”

15 sessions of fun-filled learning: Virtual Campus to Corporate

We recently concluded an absolute fabulous 2 weeks of virtual learning with a Global Pharma company.

Owing to the Pandemic, we had participants logged in from their homes across the country.

Our challenges for the program were:

 1. Replicate a high energy classroom Campus to Corporate program virtually

 2. Keep participants engaged through the long intervention

 3. Manage technology disruptions

 4. Instill a learning mind-set into students that were learning from their homes & were stepping into the workplace for the first time

  Our Solutions:

 1. Leverage technology and gamify content to make learning fun

  2. Use workshop activities to develop a connect between teams & with the facilitator

  3. Keep the cameras on and encourage active participation, just like we would do in a regular classroom

  4. Set clear guidelines for participation and conduct

 The group of trainees we had were absolutely fantastic. Completely engaged throughout, extremely enthusiastic about learning and completely committed to the program.

Running a long intervention virtually comes with its set of challenges but the sessions were high on energy and learning throughout. Extremely satisfying outcomes !!!!!!

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